FREQUENTLY ASKED QUESTIONS

Are you a real, local florist?

Yes, we are your local New Canaan florist with more than 25 years of experience serving the local area. We are located on 49 E. Ave. in New Canaan and you are welcome to call or pop in for all your floral needs.

What can I do if I make a mistake on my order?

Give us a call! We are more than willing to help. Should you need to reach us, call (203) 966-3180.

Can I combine more than one item into a single order?

Yes, if you have multiple flower arrangements going to the same location, you can easily order them all together online. It makes it easy on us to know exactly where you want them to go.

How will my flowers arrive?

Our florists at Bon Fleur hand deliver your fresh flower arrangement to New Canaan, Connecticut and the surrounding area. Your flowers are always delivered and handled with care. They will arrive with a cheerful native driver who knows the area.

What is the best way to help my floral arrangement last?

Keep out of drafty areas which can cause excessive evaporation and wilting. Keep in a cool place to avoid shortened flower life caused by heat. Also, keep your arrangement away from heat-generating appliances such as televisions and kitchen appliances. Use lukewarm water to avoid shock caused by extreme water temperatures.

Is there any special information needed to deliver an arrangement to a hospital?

For hospital deliveries, please make sure to include the name of the recipient, hospital, and room number or ward.